At Fairman Health, we strive to provide our customers with the highest quality products and excellent customer service. We understand that sometimes you may need to return or exchange a product, and we want to make the process as convenient as possible for you. Please read our return policy below for gummy vitamin supplements:
Eligibility for Returns:
Our return policy covers gummy vitamin supplement purchases made directly from Fairman Health.
Products must be returned within 30 days from the date of purchase.
Only unopened and unused products are eligible for return.
Products purchased through third-party retailers or other channels should be returned directly to the respective seller, following their return policy.
Return Process:
If you wish to return a gummy vitamin supplement, please contact our customer service team via email or phone to initiate the return process.
Provide the order number, product details, and reason for return during the conversation.
Once we receive your request, our customer service team will provide you with a return authorization and further instructions.
Please ensure that the product is securely packaged to prevent damage during transit.
Return Shipping:
The customer is responsible for the shipping cost associated with returning the product, unless the return is due to a Fairman Health error or a defective product.
We recommend using a trackable shipping method to ensure the safe delivery of the returned product.
Refunds and Exchanges:
Upon receiving the returned product, our quality control team will inspect it to ensure it meets the eligibility criteria mentioned in section 1.
If the returned product meets the criteria, we will initiate the refund process using the original payment method within 7 business days.
If you prefer an exchange instead of a refund, please mention it during the return process. We will work with you to provide a suitable replacement product.
Exceptions:
Opened or partially used products are not eligible for return or refund.
If the product was purchased with a promotional offer or bundled with other items, the refund amount will reflect the actual price paid after considering the discount.
Please note that this return policy is subject to change at the discretion of Fairman Health. It is advisable to review our return policy on our website or contact our customer service team for the most up-to-date information.
If you have any questions or concerns regarding our return policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure your satisfaction with Fairman Health products.
Thank you for choosing Fairman Health!
Sincerely,
Fairman Health Customer Service Team
